An exceptional hotel – Review of Grand Velas Riviera Nayarit
“They greeted us with a smile and said goodbye with a hug.”
Our first time at Grand Velas Riviera Nayarit, it will not be the last, I’m sure of it. Making you feel at home is an art that few hotels possess, but at this one, they specialize in creating unforgettable vacations.
My wife and I chose Grand Velas to celebrate our anniversary and from the moment we started planning, the service was personalized by Fabiola Cervantes in reservations. I can definitely say that their motto of “best rate when booking by chat” is true.
The adventure began the moment we arrived at the hotel; they welcomed us with a shoulder and neck massage to relieve the stress of the trip and offered us delicious welcome drinks: kiwi with green melon and my wife’s, pineapple and celery.
The suite was truly a paradise for two with a terrace, and one of the most beautiful views we could find. The Spa was a great discovery with its hydrothermal circuit that leaves you ready for the massage of your choice, and the service menu is very extensive.
The point at which the hotel surpasses any notion of a spectacular trip, is in the incredible service provided by everyone who works there; it would be unfair not to mention all those who helped us have a great time, but Miguel and Israel at the Azul restaurant made excellent recommendations, Chef Doroteo cooked special dishes for us – I highly recommend their buffet, but do not miss out on the recommendations of the waiters and the chef. David Rivera and his mixology was one of the most special features of our trip thanks to his warmth and dedication in his work.
By the pool, Rafael and Francisco made us feel like royalty, and the amenities they deliver while sunbathing are a great touch: from fresh scented towels to mitigate the heat, tamarind or chamoy frappes, frozen popsicles and frozen grapes, even chocolate truffles after lunch.
The finishing touch was the full moon that we enjoyed during our stay which coincided with the visit of a huge turtle that came out to spawn very close to where we were; the sunsets are wonderful in this part of the Pacific and the beach is perfectly maintained.
Definitely an extraordinary hotel that has exceeded all our expectations and we had a memorable anniversary celebration. Thank you very much to all the staff for making it a reality. At Grand Velas, they greeted us with a smile and said goodbye with a hug.
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